JW Marriott & Hacienda Pinilla

Service Description

Enhance your Costa Rica experience with our personalized services. Our trained chauffeur/guides will ensure your trip is enjoyable, safe and smooth while sharing local insights along the way. We prioritize top-quality, safe service with new vehicles, providing a memorable experience. Service inclusions: Personalised meet & greet: We’ll welcome you at the airport or your chosen location with a sign with your name. Worry-free wait: Enjoy up to 3 hours of complimentary (no extra cost) wait time if your flight is delayed. Refreshments on arrival: Enjoy refreshing iced tea, cold beer, or bottled water to kick off your journey. Comfort & connectivity: Travel in our insured, air-conditioned vehicles with free WiFi. Exclusive private van service: Your group travels together—no sharing with strangers! Convenient courtesy stop: If needed, we’ll make a 35-minute stop for bathrooms, food, or groceries. Luggage made easy: Two checked bags & 1 carry-on per passenger are included; extra luggage can be accommodated for a fee. Child safety first: One child seat and booster are included at no extra cost (additional seats are available for a fee). Exclusions: Gratuities: We suggest offering 10-20% of the total amount, this can be in cash directly to your driver at the time of service. Additional: Food & beverages Additional: Stops or after the included stop time. Optional: Cancellation Insurance: By choosing this extra option, your service will be fully covered for refunds or rescheduling in case of flight cancellations, medical emergencies, unavailability to travel, or delays exceeding 3 hours, even on the day of your service. Insurance costs 10% of the total paid.